OST Service Protection Plan
The OST Service Protection Plan (SPP) includes monthly onsite equipment inspection, preventative maintenance, and cleaning of installed equipment covered under the SPP. An OST technician carefully checks all cameras, DVRs, and/or NVRs for signs of trouble to detect issues before they arise. Cameras are checked for debris, water spots, spider webs, vandalism, etc. DVRs/ NVRs are inspected for system errors, problematic drive errors, recording schedules, and network connectivity. All too often, most end users do not perform this type of preventative maintenance regularly.
This can leave a system vulnerable to the many variables that can hinder its ability to effectively secure a property. This can be anything from the system not recording correctly due to a hard drive error to cameras not working at the time requested in search mode. This plan is designed to ensure that the entire system is in full working order at all times. In the event of an incident, the system will perform at its highest level and help you obtain the highest possible quality in playback and recordings necessary. The SPP offers a low monthly payment and the peace of mind that the system is at peak performance at all times.
OST Product Replacement Plan
The OST Product Replacement Plan (PRP) is designed to help you keep costs as low as possible. When equipment purchased through OST Systems, Inc is damaged due to unforeseen and/or unavoidable acts of nature such as water, lightning, and fire damage. This program would also include out-of-manufacturers-warranty equipment that falls within the 3-year term. Typically, in all the circumstances listed above, these items would not be eligible for replacement in any way by the original manufacturer. Replacing all these items can be very costly over time.
The PRP offers a low monthly payment. The additional cost per item is only a fraction of what it would cost to replace each item in any of the above-listed events. Defective or damaged equipment is exchanged so that you can rest assured that your system will be fully operational at all times.
OST Service & Replacement +
The OST Service & Replacement + (SR+) combines OST’s premium service and replacement plans (PRP & SPP) into one bundled service with a discounted price. This bundled service is designed to maximize your surveillance system’s lifespan and effectiveness.
This plan provides the best overall value by providing monthly scheduled preventative maintenance and product replacement for extenuating circumstances. Likely serve as a long-term cost-saving tool in extending your system’s life to protect your initial investment. The SR+ helps ensure that your system is consistently performing at its highest level. Likewise, while safeguarding against possible, expensive, long-term, unforeseen costs due to circumstances beyond your control.